Got Cox?

Blabbering sales pitch for a steam cleaner in one ear. A large screen tv showcasing tapeworms in situ on the far wall. If there is an anteroom to consumer hell, Cox has figured out the decor and sound system.

I wait 20 minutes amid a seething throng of simmering customers. No one wants to be here. And as my number is up, I approach the keepers of the room. The lady is kind but efficient. She parries my queries deftly, claiming corporate policy will not permit me to actually resolve any of my issues here and now. Perhaps I could call their toll free number at my leisure?

I leave, defeated and fatigued, but overjoyed at escaping from the building. I can see sunlight again.